1. Overview
This Privacy Policy explains how DRIVER MANAGEMENT LOGISTICS LTD (“we”, “us”, “our”) collects and processes personal data when you use https://courierdriver.co.uk and related pages (including Driver Enrolment, Basic DBS, Help Center, and Contact).
3. Data We Collect
Data you provide
- Contact details (name, email, phone).
- Driver onboarding information (e.g., postcode, right to work, driving licence details).
- Documents shared during enrolment/induction (e.g., proof of address).
- DBS-related details where applicable (handled via Basic DBS flow).
- Messages sent via Contact or Help Center.
Data collected automatically
- Technical data (IP, device/browser info, pages viewed, timestamps), via server logs and, if enabled, analytics.
- Preferences (e.g., cookie choices saved as
cookieConsent in localStorage).
We do not intentionally collect special category data via the site forms. Basic DBS may involve criminal offence data as permitted by UK law (see Section 5).
4. How We Use Your Data
- To provide and improve the website and services.
- To process driver enrolment, schedule induction, and provide support.
- To communicate with you (service messages, support responses).
- To maintain site security and prevent abuse.
- To comply with legal obligations (e.g., right-to-work checks; DBS where required).
- To analyse aggregated usage (if analytics are enabled) and improve UX.
5. Legal Bases (UK GDPR)
- Contract — to take steps at your request prior to entering into a contract and to perform it (e.g., onboarding, induction scheduling).
- Legitimate interests — to operate and secure the site, respond to queries, and improve services (balanced against your rights).
- Consent — for optional cookies/analytics (where implemented) and certain communications; you can withdraw consent at any time.
- Legal obligation — e.g., verifying identity/right to work, where required.
DBS/criminal offence data: where processed, we do so only as permitted by UK law (UK GDPR Art. 10 & Data Protection Act 2018) and with appropriate safeguards. We do not retain full DBS certificates longer than necessary.
6. Cookies & Similar Technologies
We use cookies and similar technologies to remember preferences and improve performance. See our
Cookies Policy for details and how to manage your choices.
7. Data Retention
We keep personal data only as long as necessary for the purposes described above and to meet legal/administrative requirements.
Retention periods vary by record type; when no longer needed, data is securely deleted or anonymised.
8. Sharing & Processors
We may share data with trusted providers acting on our behalf (e.g., hosting, email, identity/DBS services, analytics if enabled).
These providers are bound by contracts to process data only under our instructions and to keep it secure.
We do not sell your personal data. We may disclose data if required by law or to protect our rights, users, or the public.
9. International Transfers
Some processors may be located outside the UK. Where transfers occur, we use appropriate safeguards
(e.g., UK IDTA or Addendum to SCCs) to protect your data in line with UK law.
10. Your Rights
- Access your data and receive a copy.
- Rectify inaccurate or incomplete data.
- Erase data in certain circumstances.
- Restrict or object to processing in certain cases.
- Data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.
11. How to Exercise Your Rights
To make a request, contact us at contact@courierdriver.co.uk.
We may need to verify your identity before fulfilling your request.
12. Security
We implement technical and organisational measures appropriate to the risk, including access controls, encryption in transit where applicable, and staff awareness.
No method of transmission or storage is 100% secure; we work continually to improve our safeguards.
13. Children
Our site and services are not intended for children. Do not submit data for anyone under 18 without appropriate authority.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest changes.